A few weeks ago I ordered my 2nd ever gallery wrapped canvas. Years ago I got my 1st one and it was 16×20 from a company that just makes canvases. I loved the color and image but the quality was not amazing (the back was not finished and it just looked incomplete).
Well this time I decided to give my digital photo lab Color Inc a try. I picked the photo of my twins from the post I did about “getting both eyes in focus when shooting wide open.” I ordered a 24×36″ canvas. I never realized how huge that woud be in person, especially since I did a closeup. The canvas came packaged to perfection. I LOVE it. The quality was incredible, the color rich and vibrant. The details and finishing touches… Just amazing. Here is a blog it board showing some of the details.
Everything was perfect except one thing that was 100% my fault. It is kinda hard to admit this considering what I do for a living. But I am human and I made a mistake. I never zoomed in at 100% around the photo. The thing is when you print a canvas big like this, especially a closeup shot, you cannot have even minor problems or they get magnified. So on Ellie’s face I never paid attention to what appears to be flaking skin as shown below between her chin and cheek, and also lips kind of chapped with Popsicle stains. I had printed this 4×6 prior but it was not noticeable in that small a size. So when the canvas came I was excited and then bummed (once I noticed this). How could I make this mistake. So please learn from my mistake. Promise me? Here is the closeup so you can see zoomed probably at 200% on the actual photo of the canvas what I somehow neglected…
Color Inc is after all my favorite lab, not just for quality but for customer service. So I called them and as usual they helped me out. They said they would reprint it.
So I edited my heart out to fix this, but I was too worried even with the retouching that it was not perfect enough for this big size. I will have to live with the issue (which my husband thinks I am crazy for even caring about in the 1st place).
The great news is that Color Inc. allowed me to send a new image to get printed. And it turned out fabulous! On the left is the whole canvas hanging on my wall – and on the right is a closeup. The color is as vivid and perfect as the photo I uploaded to them.
Now for the good news… Tomorrow I will be doing 2 posts. One will have tips from Color Inc on preparing your images for canvas. They will allow you to post questions about preping and canvases in general. The second post will be announcing a contest – with 3 canvases as prizes (one is a 20×30). So 3 lucky and talented people will win this photo contest. So check back tomorrow for more details and also to find out how you can get a great deal (BOGO 1/2 off once the contest ends).