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The Importance of Setting Accurate Expectations for Photography Customers

Recently, I received a call from my sister-in-law who had a baby in September. To protect the identity of the baby and photographer, I will refer to the baby as “D” and the photographer as “X”. Her: “I had Baby D’s photo taken but I am not happy with the pictures.” Me: “What aren’t you happy…

How to Keep Artistic Control as a Professional Photographer

How to Keep Artistic Control as a Professional Photographer

Do you feel professional photographers should control their images? As a pro photographer, you are the artist.  You create a vision and make it come to life.  From posing, to lighting, to post processing, you control the look and feel of your images.  Your style defines who you are as a professional photographer. You have…

Surefire Ways to Use Your Customer Service to Enhance Your Client’s Experience

Surefire Ways to Use Your Customer Service to Enhance Your Client’s Experience

Enhancing Your Client’s Experience by Shuva Rahim Customer service is something I’ve been thinking about more and more lately. Perhaps it’s because I’ve drastically changed how I do things since I started my business, or maybe it’s because all of us have had horrible experiences with businesses in our communities. It’s almost like threshold for…

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